Refund policy

Cancellations/Refunds on Orders: We accept cancellation/refunds only within 24 hours of purchase. Please reach out to beadedsatinjewelry@gmail.com.

Returns: We do not accept returns or exchanges. If you have any problems upon placing your order please reach out within 36 hours of placing your order. If you have any issues or questions post purchase, or if in item breaks after wear and or in shipment please email beadedsatinjewelry@gmail.com for assistance! To ensure the quality of your jewelry pieces please refer to the jewelry care card provided with your order, thank you!

Lost/Delayed Packages:  Please understand we are not responsible for lost or delayed packages. We recommend reaching out to your local postal service and keeping an eye on tracking if provided. Please allow 1-4 days to receive your tracking number. We're sorry for the inconvenience!